Key Takeaways from "Building a CW Program Staffing Agencies (and Other Vendors) Love"

Key Takeaways from "Building a CW Program Staffing Agencies (and Other Vendors) Love"

Unpacking the core challenges of running a small agency in a big space

HireArt had the opportunity to hear some valuable perspective from experts in the staffing and CW program management spaces during a recent webinar of our Expert Spotlight Series. Matt Lyngarkos, a visionary leader with over two decades of global recruitment success, and Kobie Wagener, an industry veteran with deep experience designing and optimizing successful CW programs, offered their insights into the unique challenges of the agency-client relationship.

We’ve summarized some important takeaways from that conversation below.

Some requests seem simple, but aren’t

At their core, staffing agencies are experts in sourcing and recruiting talent. Requests that fall outside of that may seem innocent enough, but they can present a big challenge, especially for smaller agencies. Common examples include funding payroll or ensuring compliance with local regulations across multiple states.

It’s important for clients to be aware of the costs and barriers associated with these tasks. Communication and collaboration are key for both clients and agencies in addressing those pain points and coming up with solutions that work for everyone.

A partnership-based approach is best

Changing industry circumstances create ongoing pressure to maintain competitive rates, all while the costs of doing business steadily rise year over year. This has a direct effect on how much clients engage with suppliers, and while it can be easy to fall into an “us versus them” mentality as a result, it’s neither helpful nor sustainable.

It’s important to shed this mentality and focus on effective collaboration. Involving suppliers in the solution-finding process is a better way to do business, and it will lead to more efficient processes and better working relationships.

Many agencies would love to focus on recruitment

Acting as the employer of record is costly and represents a barrier for many agencies that would rather focus on sourcing and recruiting. Given the right partner, agencies can still thrive while focusing on their core competencies.

To that end, HireArt has created the Staffing Partner Network, which handles employment, interview processes, onboarding, day-to-day HR, and compliance, leaving only sourcing and recruiting for its partner staffing agencies. Through the Staffing Partner Network, agencies like Matt’s have been able to expand their client base while maintaining a recurring revenue stream, total transparency, and a positive experience for contract workers.

For staffing agencies that would rather avoid the headache of taking on the employer of record role in favor of specializing in sourcing and recruiting, a platform like HireArt is a great option. To learn more about how the HireArt Staffing Partner Network can empower your agency, schedule a discovery call today.

To watch the full recording of “Building a CW Program Staffing Agencies (and Other Vendors) Love", click here.

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