How Via built a 1,193-person contingent workforce with a 91% retention rate across 85 cities using HireArt



Hires as of 8/16/2022


Cities Geographies


Retention Rate


Headquartered in New York, Via is a technology company that provides digital infrastructure for public transportation. They provide end-to-end solutions to plan, optimize, and operate efficient and equitable transit systems in over 500 cities worldwide, across 5 continents. Since their founding in 2012, they’ve grown to over 1,000 employees, and have a valuation of 2.9 billion dollars.

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Via needed a robust talent pipeline to support their growth.

The nature of Via’s business — which involves partnerships and implementations with public transit authorities in cities and towns nationwide — necessitated building on-the-ground teams of talented folks quickly whenever they launched in a new location. Those teams could include Drivers, Fleet Operations, Driver Support teams, Brand Ambassadors to help get the word out with riders, Maintenance teams, and more. They needed a partner who could build reliable pipelines of talent across geographies and help them launch new cities on a weekly basis.

HireArt’s product gave Via the ability to easily access talent across their varied geographic footprint, and because a standard part of their new market “launch playbook.” Hiring managers can easily create jobs, and immediately receive candidates from HireArt’s automated sourcing tools and network of staffing firm partners.

Via’s employer of record had to be able to keep up with their rapid expansion.

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Via’s rapid expansion into new markets meant that they also needed an employer of record who could compliantly employ both hourly and salaried workers in all 50 states. Their internal HR and Payroll teams could not keep up with the demand to set up legal entities across all 50 states, comply with wage and hour laws and sick leave, offer benefits, and cover worker’s compensation in each new market.

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