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HR Operations Associate

An Innovative Cloud Storage Company

Full time

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Location:
San Francisco, CA
Schedule:
Monday - Friday, 40 hours per week
Assignment Length:
6 month contract
Job Description

HireArt is helping an innovative cloud storage company find an HR Operations Associate to support contingent workforce operations. The ideal candidate will be a strong cross-functional collaborator and will have experience with contingent workforce programs. 

As an HR Operations Associate, you will: 

  • Work with HR operations leadership and managed service provider (MSP) to ensure a smooth and compliant on-boarding and off-boarding experience for leads and contingent workers.
  • Collaborate with HR operations and MSP to conduct root cause analysis and develop corrective action plans when issues arise, ensuring the highest quality employee experience.
  • Audit all contingent workforce on-boarding compliance documentation to ensure receipt within the required compliance timelines.
  • Work with vendors to troubleshoot and resolve day to day issues/inquiries.
  • Develop and ensure standard HR operating procedures are in place with clear SLAs.
  • Maintain documentation and drive communication outwards to stakeholders when necessary.
Requirements
  • BA/BS or equivalent experience
  • 2+ years experience with contingent workforce programs with strong vendor management skills
  • Demonstrated problem solving skills with experience providing business insights and recommendations from data sets
  • Ability to work in a cross functional team environment and collaborate across stakeholder groups
  • Excellent communication skills with the ability to issue escalations
  • Strong customer-service skills with proven track record of customer satisfaction
  • Proficiency in Office Suite (Word, Excel, Power Point), Gmail, and Google Docs

Commitment: This is a full-time (40 hours per week), 6-month contract position through HireArt and based in San Francisco.