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Quality Reviewer

Confidential

Menlo Park, CA

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Expected Salary
$21 - $24 per hour
Job Description

HireArt is looking to hire a Quality Reviewer to work on-site at our client’s Menlo Park campus on a contract basis. In this role, you’ll review and label data points across a variety of platforms to ensure a high quality user experience. You’ll also identify relevant patterns and trends, and provide feedback to cross-functional product teams and engineers to improve product and data quality.

We’re seeking a Quality Reviewer with strong analytical and communication skills. You’re familiar with data maintenance and analysis, and are comfortable giving and receiving feedback in a fast-paced, collaborative, cross-functional environment. 

Responsibilities: 

  • Comb through data and isolate quality issues.
  • Identify common issues and root cause at a granular level.
  • Work with vendors and cross-functional partners to improve data quality.
  • Suggest actions for vendor and product teams through a strong understanding of the data content.
  • Identify issues with UI and suggest improvements.
  • Identify problems with workflow and escalate as necessary, and suggest guideline changes from analyzing workflow issues.
  • Identify pain points in anticipation of future reviewer issues.
  • On-board and train new reviewers for various verticals.
Requirements
  • Bachelor’s degree
  • Experience with social media platforms on web and mobile
  • Understanding of data analysis and SQL 
  • Experience with MS Excel and/or project management tools
  • Meticulous attention to detail
  • Strong communication skills (verbal and written)
  • Able to perform well autonomously
  • Able to quickly absorb training on product and tool functionality
  • Strong interest in quality and user experience
  • Multi-lingual language skills a plus 

Commitment: This is a 6-month contract.