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Part-Time Driver Support - NYC

Via

New York, NY

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Job Description

Via is a rapidly expanding rideshare startup looking for enterprising self-starters to take on a multifaceted, PT partner-facing role. At Via, our partners are our drivers, and we’re committed to working with the best driver partners in the business. As a Driver Partner Lead, you will get a broad introduction to entrepreneurship, business development, and operations management while working on high-impact projects and helping with our New York operations.

Responsibilities:

  • Serve as point of contact for drivers and customers to preempt and respond to operational issues
  • Generate leads, acquire contacts, and develop relationships with potential driver partners
  • Work closely with our senior team on operations, and research/analysis
Requirements
  • Experience working in a high volume, fast paced customer service environment
  • Outgoing and sociable; willing to wear multiple hats and work on projects of all types
  • Meticulous and vigilant, with a keen attention to detail
  • Excellent communication and analytical skills
  • Salesforce experience is a plus
  • Bilingual skills highly preferred!

Commitment​: This is a part-time contract role (15 hours a week). Hours will be between 10am and 4pm, M-F.  Via is also seeking candidates for a part-time, on-call role, where you will be scheduled on a weekly basis, based on need and availability. Please indicate your preference in your application. 


    Company Description

    We’ve built revolutionary technology that is changing the way people get around cities. Using Via, a ride booked on your phone costs little more than the bus. Via is on-demand transit on a mass scale; it’s transportation that’s friendly to our planet. Currently live in NYC, Chicago and Washington D.C., we’re backed by some of the world’s top investors and aggressively expanding.