Expected Salary$21 - $24 per hour
HireArt is looking to hire a Media Operations Contractor (Portuguese) to work on-site at our client’s Menlo Park campus on a contract basis. In this role, you’ll work with a team dedicated to improving content across social media platforms through providing support and innovative product solutions for public figures and media publishers.
We’re seeking a Media Operations Contractor with bilingual fluency in Portuguese and English and a background in customer support and/or online operations. You’re an outstanding communicator both verbally and in writing, highly analytical and detail-oriented, and comfortable working independently as well as with cross-functional teams to achieve goals.
This is a full-time contract position with a contract length of 7 months.
- Provide an amazing support experience to public figures and media publishers.
- Solicit, organize, and contextualize product feedback from partners.
- Understand policies and risks, and effectively translate them into workflows that improve support and product experiences.
- Bachelor’s degree or higher in a quantitative field such as Engineering, Math, Computer Science, etc.
- 1+ years in online operations, account management, or customer service
- Fluent in Portuguese and English
- Excellent written and verbal communication
- Detail-oriented with strong organizational skills
- Able to work cross-functionally and across multiple time zones
Commitment: This is a full-time, 7-month contract position based in Menlo Park, CA.