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Media Operations Contractor (Portuguese)

The World's Largest Social Network

Menlo Park, CA

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Expected Salary
$21 - $24 per hour
Job Description

HireArt is looking to hire a Media Operations Contractor (Portuguese) to work on-site at our client’s Menlo Park campus on a contract basis. In this role, you’ll work with a team dedicated to improving content across social media platforms through providing support and innovative product solutions for public figures and media publishers. 

We’re seeking a Media Operations Contractor with bilingual fluency in Portuguese and English and a background in customer support and/or online operations. You’re an outstanding communicator both verbally and in writing, highly analytical and detail-oriented, and comfortable working independently as well as with cross-functional teams to achieve goals. 

This is a full-time contract position with a contract length of 7 months. 

Responsibilities: 

  • Provide an amazing support experience to public figures and media publishers. 
  • Solicit, organize, and contextualize product feedback from partners. 
  • Understand policies and risks, and effectively translate them into workflows that improve support and product experiences. 
Requirements
  • Bachelor’s degree or higher in a quantitative field such as Engineering, Math, Computer Science, etc. 
  • 1+ years in online operations, account management, or customer service
  • Fluent in Portuguese and English
  • Excellent written and verbal communication
  • Detail-oriented with strong organizational skills 
  • Able to work cross-functionally and across multiple time zones

Commitment: This is a full-time, 7-month contract position based in Menlo Park, CA.