Expected Salary$18 per hour
HireArt is looking to hire a PT Customer Service Representative to work onsite at LoopSupport's Mountain View office on a contract basis. LoopSupport is a consulting firm that helps other companies improve their customer support, and in this role, you'll handle clients' email-based support tickets.
The LoopSupport team is small and extremely friendly, with a very positive work environment. They're looking to find someone to work 4 hours a day, Monday to Friday. Hours are flexible - you can work whichever hours you like, between 9 AM and 7 PM. They'll work out a schedule that fits around your life!
- Use online software to answer customer questions via email
- Solve problems creatively
- Escalate and summarize issues
- Full-time employment
- Increased salary
- Managing other customer support employees
- Writing operational playbooks for customer support workflows
Commitment: This is a 3 - 6 mo. contract with opportunity for extension.