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Client Partner Specialist

The World's Largest Social Network

New York, NY

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Expected Salary
$33 - $36 per hour
Job Description

HireArt is looking to hire a Client Partner Specialist to work onsite at our client's New York City office on a contract basis. In this role, you'll support a team of marketing and sales professionals in driving adoption of advertising solutions among key partners. You’ll contribute to a high-caliber team dedicated to providing innovative business solutions and outstanding client support. 

The ideal candidate has experience in the digital media/marketing industry and a passion for problem-solving. The ability to thrive in constantly changing, ambiguous environment experiencing rapid and dramatic growth is also key. 

Responsibilities: 

  • Provide answers to product questions and assist in product/tools education. 
  • Issue resolution and management of the troubleshooting process. 
  • Support account plans that drive clients’ key business performance metrics and Identify optimization opportunities.
  • Manage the account creation process and operational requests. 
  • Collaborate with measurement partners to create learning agendas to help clients measure impact of marketing and measurement solutions.
  • Assist in developing persuasive sales presentations using market trends, case studies and relevant network solutions. 
  • Partner with product teams and all cross-functional teams to act as point of contact and deliver collected and consolidated information that prioritizes customer requests. 
Requirements
  • Bachelor's degree (preferred) 
  • 3+ years experience in the digital media industry 
  • Strong passion for problem-solving and customer support 
  • Experienced and comfortable working with data 
  • Advanced skills in MS Excel 
  • Excellent written and verbal communication 
  • Ability to manage multiple work streams with high attention to detail
  • Ability to collaborate and work effectively on a team
  • High intellectual curiosity and hunger to learn 
  • Experience in ad/media sales a plus
  • Experience in a client-facing role a plus

Commitment: This is a full-time (40 hours per week), 3-month contract position based in New York, NY.

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