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Credit & Collections Analyst

Largest Online Visual Bookmarking Community

San Francisco, CA

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Job Description

HireArt is looking to hire a Credit & Collections Analyst to work on-site at our client's San Francisco office on a contract basis. In this role, you'll build relationships with customers and cross-functional teams, providing resources and support in areas of collections, credit, and problem resolution. 

We’re seeking candidates with experience in a collections environment, and knowledge of credit practices and processes. The ideal candidate also brings a positive and professional approach to customer communications, and is comfortable working both independently and collaboratively in a fast-paced environment.

Responsibilities: 

  • Build in-house relationships and customer relationships. 
  • Follow department approach to collections via recommended work items.
  • Initiate collections efforts and communications.
  • Manage the new customer credit review queue. 
  • Contribute to regular meetings defining analysis (lines versus open AR) and targets.   
  • Help ensure targets for collections metrics are consistently met and exceeded.
Requirements
  • 2+ years experience in collections/credit environment 
  • Experience/skills in customer service
  • Strong verbal and written skills  
  • Professional and positive approach to communications 
  • Fast/accurate typing abilities 
  • Able to adapt and take on new responsibilities in a fast-paced environment
  • Comfortable working independently and with diverse teams

Commitment: This is a full-time (40 hours per week), 6-month contract position based in San Francisco, CA.