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Customer Support - Verification

Popular Mobile Messaging App

Menlo Park, CA

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Expected Salary
$17 - $21 per hour
Job Description

HireArt is looking to hire customer support representative to work onsite at WhatsApp in Menlo Park, CA on a contract basis. 

This is entry-level customer success role involves providing support to a high volume of WhatsApp users, dealing primarily with users having account access and verification issues. 


Requirements
  • Passion for customer service and helping others!
  • Experience using WhatsApp in some capacity
  • Ability to handle a high volume of support tickets 
  • Ability to learn quickly
  • Self-starter
  • Bachelor's degree preferred

*Bonus: ability to read, write, and speak Spanish, or any other language is a plus!*

Commitment: 6 mo. with opportunity for extension or conversion to full-time employee. 


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