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Customer Support - Verification

Popular Mobile Messaging App

Menlo Park, CA

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Expected Salary
$17 - $21 per hour
Job Description

We are seeking a customer support representative to work for HireArt onsite at WhatsApp, in Menlo Park. 

This is an entry level customer success role helping a high volume of support tickets from WhatsApp users, dealing primarily with users having account access and verification issues. 


Requirements
  • Ability to learn quickly
  • Self-starter
  • Experience using WhatsApp in some capacity
  • Passion for customer service and helping others!
  • Ability to handle a high volume of support tickets 
  • BS/BA degree preferred

*Bonus: ability to read, write, and speak Spanish, or any other language is a plus!*

Commitment: 6 mo. with opportunity for extension or conversion to full-time employee.