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Risk & Payments Contractor

A Popular Mobile Messaging App

Menlo Park, CA

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Expected Salary
$20 - $24 per hour
Job Description

HireArt is looking to hire a Risk & Payments Contractor to work onsite at our client's Menlo Park campus on a contract basis. In this role, you’ll focus on creating a trustworthy place for users to exchange goods and services with in-app digital payments. You'll work closely with a team to review ambiguous activity to classify, deconstruct, and respond to emerging patterns and trends. 

We're seeking candidates with payments/fraud experience who can also proactively communicate any trends or process improvements. The ideal candidate also has a bias towards action and enjoys finding patterns amid chaos. 

Responsibilities: 

  • Review payments and chargebacks to identify fraud and limit financial risk.
  • Gather and synthesize relevant data, suggesting improvements in the tools and techniques to help scale the workflows.
  • Identify trends and inefficiencies to enhance the support process and improve user experience.
Requirements
  • Bachelor’s degree
  • Payments experience (reviewing transactions, chargebacks, fraud)
  • Strong problem-solving skills with a high level of attention to detail
  • Strong verbal and written communication 
  • Able to quickly absorb training on product and tool functionality 
  • Strong interest in quality and user experience

Commitment: This is a full-time (40 hours per week), 6-month contract position based in Menlo Park, CA.