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Product Quality Analyst Lead

The World's Largest Social Network

Menlo Park, CA

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Expected Salary
$26.00 - $30.00 per hour
Job Description

HireArt is looking to hire a Product Quality Analyst Lead to work on-site at our client’s Mountain View offices on a contract basis. In this role, you'll ensure the quality and integrity of product data, providing analyses and recommendations for improvement. 

We're seeking candidates with an eye for detail and a strong interest in web/app technology, user experience, and data maintenance and analysis. The ideal candidate is also proactive, able to identify gaps in data information or processes, and a great communicator and collaborator. 

Responsibilities:

  • Perform audits of vendor work to ensure quality standards are being maintained.
  • Interpret data, analyze results and provide ongoing reports based on the quality analysis.
  • Pilot new workflows and provide feedback on review process improvements. 
  • Identify patterns, common issues and root causes for day-to-day tasks. 
  • Suggest actions for vendor and product teams through a strong understanding of data and review process. 
  • Onboard and train new auditors and participate in team operations as necessary. 
Requirements
  • Bachelor’s degree
  • Self-starter which strong verbal and written communication skills
  • Experience with MS Excel and a basic understanding of SQL
  • Meticulous attention to detail and commitment to quality
  • Previous experience in online operations and/or data integrity a plus

Commitment: This is a full-time (40 hours per week), 3-month contract position based in Menlo Park, CA.