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Customer Operations and Billing Specialist (contract)

Flocabulary

New York, NY

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Expected Salary
$18 - $20 per hour
Job Description

HireArt is seeking a Customer Operations and Billing Specialist to work onsite at Flocabulary on a contract basis, to manage the processing and delivery of their popular online learning program.

Who You Are

You are an organized and detail-oriented person. You take pride in your work and multitask well. You are comfortable working on a computer with a range of software tools. You are confident and professional via phone and email. You are punctual and reliable.

Responsibilities:

● Process school purchase orders, credit card orders and check orders and create or update accounts

● Manage invoicing process

● Collect on past-due accounts

● Organize, complete and submit vendor forms to schools/school districts

● Receive checks against open invoices in Quickbooks. Follow up on checks with incomplete information

● Other ad hoc customer and operational duties as needed

Requirements

● Strong communication skills (especially over the phone)

● Fluency with a range of software programs

● The ability to learn new software quickly

● Experience with Excel, Quickbooks and Salesforce is a plus