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Worldwide Operations Specialist

An Innovative VR Company

Menlo Park, CA

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Job Description

HireArt is looking to hire a Worldwide Operations Logistics Specialist to work onsite at Oculus’ Menlo Park office on a contract basis. 

The candidate will liaise with team members and managers to:

  • Maintain, manage and distribute incoming transportation and trade data, notifications and alerts.
  • Process work orders, inbound & outbound logistics transactions, as well as service, one-off, and retail transactions on a daily basis.
  • Monitor timely weekly funding to 3rd party freight payment company and assist to address freight invoice exceptions.
  • Support VIP transactional requests including clean up and review of active sales agreements, open and incomplete orders, exceptions.
  • Liaise with Customer Support team and Logistics Providers to resolve customer shipment issues.
  • Reconcile weekly and monthly inventory and related transactions.
  • Generate and review key metrics, reports, and dashboards related to a range of operational activities.


Requirements
  • Speedy, accurate data entry.
  • Ability to multitask and prioritize requests; able to manage multiple responsibilities and shift between requests from multiple team members.
  • Excellent verbal and written communication with the ability to present your message to a wide range of audiences eg: designers, programmers, engineers, operations, visitors.
  • Able to adapt to new internal tools and processes quickly.
  • Experience with using Oracle ERP, Excel, VBA, Quip, Google Docs, Tableau, Access databases, SQL.
  • Effective organizational and time-management skills to fulfill daily, weekly, monthly deliverables.
  • Ability to understand, interpret, respond to and adhere to verbal and written instructions.
  • Genuine care and concern for meeting others’ needs and delivering against objectives and timelines.


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