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Client Solutions Manager

The World's Largest Social Network

Menlo Park, CA

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Expected Salary
$32 - $36 per hour
Job Description

HireArt is looking to hire a Client Solutions Manager to work onsite at Facebook's Menlo Park campus on a contract basis. In this role, you'll support a high-level Marketing and Sales team in managing day to day operational tasks, optimizing processes, and resolving inquiries and issues that arise. 

Responsibilities:

  • Provide answers to product questions and assist in product/tools education.
  • Issue resolution and management of troubleshooting process.
  • Identify optimization opportunities.
  • Manage account creation process.
  • Submit and manage operational requests, RFPs, and reports. 
Requirements
  • Bachelor's degree (preferred) 
  • 3+ years experience in digital media industry 
  • Advanced Excel skills and experience working with data 
  • Excellent written and verbal communication 
  • Ability to manage multiple work streams with high attention to detail
  • Ability to collaborate and work effectively on a team
  • Strong passion for problem solving and customer support 
  • High intellectual curiosity and hunger to learn 

Commitment: This is a 5-month contract.