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Triage Specialist

The World's Largest Social Network

Austin, TX

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Expected Salary
$17 per hour, minimum
Job Description

HireArt is looking to hire a Triage Specialist to work on-site at Facebook's Austin offices on a contract basis. 


  • Investigate product quality of beta applications 
  • Understand and communicate launch risks and severity of issues to partners
  • Meticulously document and triage all findings
  • Communicate effectively between Operations and Product teams
  • Develop test cases and scenarios in order to reproduce and pinpoint the root cause of product bugs
  • Bachelor's degree preferred 
  • Experience in QA
  • Excellent written and verbal communication skills
  • Exceptional problem solving skills
  • Natural curiosity, flexibility, and willingness to respond quickly to changing processes 
  • Interest in Facebook and passion for ensuring high quality product experiences for millions of users
  • Ability to work either 6am - 3pm or 10am - 7pm shifts (including a one hour lunch) 
  • Familiarity with Facebook products and Android and/or iOS platforms is a bonus!
  • Commitment: This is a 3 mo. contract with a possibility for extension.