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Operations Associate

The World's Largest Social Network

Menlo Park, CA

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Expected Salary
$25 - $29 per hour
Job Description

HireArt is looking to hire an Operations Associate to work on-site at Facebook's Menlo Park campus on a contract basis. This multi-faceted role involves customer service, sales, data tracking and measurement, and internal collaboration. 

Responsibilities: 

  • Simplify, communicate, and walk-through product changes with existing customers through phone, email, chat, etc.
  • Develop new approaches in reaching customers through different mediums. 
  • Develop sales opportunities by researching and identifying potential accounts, and soliciting new accounts. 
  • Document activities, and conduct opportunity tracking and measurement.
  • Collect and synthesize meaningful feedback to drive product roadmap. 
  • Work and collaborate with diverse groups of internal cross functional teams. 
  • Remain flexible in work hours to accommodate publishers. 
Requirements
  • Bachelor's degree or higher 
  • 2+ years professional experience in technology sales or account management
  • Strong phone presence, and proven track record of consistently developing relationships and winning new business over the phone
  • Experience meeting objectives in an entrepreneurial environment
  • Comfortable with explaining new product ideas and processes to business decision makers
  • Fast learner, with high attention to detail
  • Excellent written communication skills 
  • Language capabilities a plus: Spanish, French, German
  • Adtech experience is a plus

Commitment: This is a 5.5 mo. contract. 

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