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Monetization Integrity Specialist

The World's Largest Social Network

Mountain View, CA

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Expected Salary
$22 - $25 per hour
Job Description

HireArt is looking to hire a Monetization Integrity Specialist to work on-site at our client’s Mountain View office on a contract basis. In this role, you’ll provide top-notch support to social media content creators who create content that might conflict with monetization policies. 

You’ll be working with a team that manages the end-to-end support experience for creators who become ineligible to monetize due to violating Monetization Eligibility Standards (MES) and/or Brand Safety guidelines.

We’re seeking a Monetization Integrity Specialist who is bright, proactive, and has excellent problem-solving skills. You’re able to interpret and apply policy in ambiguous situations. 

You’re also highly self-motivated and an outstanding communicator. You’re comfortable managing responsibilities independently, as well as interacting with content creators, cross-functional partners, and high-level stakeholders to achieve goals. 

Responsibilities: 

  • Absorb training on policies needed to make decisions (i.e. Brand Safety guidelines and Implementation Standards). 
  • Review and respond to requests submitted via internal and external reporting channels. 
  • Provide excellent service to all stakeholders, including content creators and cross-functional partners.
  • Aggregate partner feedback. 
  • Provide language support for the team if content needs to be translated. 
  • Serve as an “on-call” in case of emergencies (may require weekend shifts). 
Requirements
  • Self-starter with experience surfacing trends proactively
  • Strong attention to detail and commitment to high accuracy
  • Excellent verbal and written communication skills 
  • Strong analytical and problem-solving skills
  • Able to quickly absorb training on product and tool functionality
  • Experienced social media user on mobile and web
  • Able to work well independently as well as with a team
  • Weekend availability

Commitment: This is a 6-month contract.