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Partner Support Specialist - NYC


New York, NY

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Expected Salary
$18 - $22 per hour
Job Description

HireArt is seeking an intelligent self-starter to work full-time, on a contract basis, at Via's NYC driver operations center. Via is a quickly expanding ride sharing app looking to add another Partner Support Specialist to their team to help support their driver partners and day-to-day operations. In this role, you'll learn the ins and outs of growing a company from business development to operations management and beyond, while giving Via's driver partners an incredible experience.

In this role you will:

  • Create and develop relationships with new driver partners
  • Work closely with our senior team on operations, marketing, and analysis
  • Provide top notch support to our partners
  • Independent self-starter who is comfortable taking on a variety of projects at once
  • A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation
  • Meticulous and vigilant, with a keen attention to detail
  • Experience handling customers over the phone in a customer service or sales capacity, preferably in a high volume setting
  • Demonstrated record of entrepreneurial achievement and/or leadership a plus
Commitment​: This is an ongoing, full-time contract position.
Company Description

We’ve built revolutionary technology that is changing the way people get around cities. Using Via, a ride booked on your phone costs little more than the bus. Via is on-demand transit on a mass scale; it’s transportation that’s friendly to our planet. Currently live in NYC, Chicago and Washington D.C., we’re backed by some of the world’s top investors and aggressively expanding.