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Customer Content Writer

The World's Largest Social Network

San Francisco, CA

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Expected Salary
$32 - $35 per hour
Job Description

HireArt is looking to hire a Customer Content Writer to work on-site at our client's San Francisco office on a contract basis. In this role, you'll write high priority articles for the Customer Resource Center (CRC) and submit each piece for translation. 

We're seeking candidates who are experienced in content writing for SaaS customers. The ideal candidate is also extremely attentive to detail, flexible to adapt to needs, and has technical capabilities, including experience in HTML. 

Responsibilities:

  • Update existing articles on as needed basis (e.g. product changes may require updates).
  • Submit each updated article for translation as they are updated.
  • Submit scripts for each CRC video to the translation team for subtitles to be added in 8 additional languages available on the CRC. 
Requirements
  • Bachelor's degree 
  • 5+ years of customer content writing for SaaS customers
  • Detail oriented and an inclination toward measurement
  • Experienced in HTML code

Commitment: This is a part-time (20 hours per week), 6-month contract position based in Menlo Park, CA.