Expected Salary$21 - $24 per hour
HireArt is looking to hire a Trust and Safety Contractor (Turkish) to work on-site at WhatsApp’s Menlo Park campus on a contract basis. In this role, you’ll review and resolve user reports, and work with a team to maintain consistent workflows.
- Respond to inquiries within an online queue.
- Review user accounts to determine when they are spam accounts.
- Communicate trends to help improve support efforts and work processes.
- Maintain a high degree of professionalism and ensure high-quality support.
- Bachelor’s degree
- Fluent in Turkish
- Strong verbal and written communication skills
- Self-starter with strong attention to detail
- Penchant for web technology, including various web and mobile apps
- Ability to quickly absorb training on tool functionality
- Strong interest in quality and user experience
- A high level of professionalism and discretion
- Experience reviewing and working with corporate/public policies a plus
Note: In this position, there may be photos and URLs that contain adult or graphic material.
Commitment: This is a 3 mo. contract.