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Trust and Safety Contractor (Turkish)

A Popular Mobile Messaging App

Menlo Park, CA

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Expected Salary
$21 - $24 per hour
Job Description

HireArt is looking to hire a Trust and Safety Contractor (Turkish) to work on-site at WhatsApp’s Menlo Park campus on a contract basis. In this role, you’ll review and resolve user reports, and work with a team to maintain consistent workflows.

Responsibilities: 

  • Respond to inquiries within an online queue.
  • Review user accounts to determine when they are spam accounts. 
  • Communicate trends to help improve support efforts and work processes. 
  • Maintain a high degree of professionalism and ensure high-quality support. 
Requirements
  • Bachelor’s degree
  • Fluent in Turkish 
  • Strong verbal and written communication skills 
  • Self-starter with strong attention to detail
  • Penchant for web technology, including various web and mobile apps 
  • Ability to quickly absorb training on tool functionality 
  • Strong interest in quality and user experience
  • A high level of professionalism and discretion
  • Experience reviewing and working with corporate/public policies a plus  

Note: In this position, there may be photos and URLs that contain adult or graphic material.

Commitment: This is a 3 mo. contract.

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