The world's largest social media platform is seeking a Triage Specialist to join their Austin operations team!
- Investigating product quality
- Understanding and communicating severity of issues to partners
- Meticulously documenting all findings
- Communicating effectively between Operations and Product teams
- Developing test cases and scenarios in order to reproduce and pinpoint the root cause of product bugs
- Excellent written and verbal communication skills
- Exceptional problem solving skills
- Natural curiosity
- Passion for ensuring high quality product experiences for millions of users
- Experience in QA
- Familiarity with Android and/or iOS platforms are a bonus!
- BA/BS degree preferred