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Media Operations Contractor (Spanish)

The World's Largest Social Network

Menlo Park, CA

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Expected Salary
$20 - $24 per hour
Job Description

HireArt is looking to hire a Media Operations Contractor with bilingual fluency in Spanish and English to work onsite at Facebook’s Menlo Park campus on a contract basis. In this role, you’ll work with Facebook’s media partners through providing support, collecting feedback, and managing communications. 

Responsibilities: 

  • Provide an amazing support experience to public figures and media publishers. 
  • Solicit, organize, and contextualize product feedback from partners. 
  • Assess, quantify, and implement workflow improvements. 
  • Understand policies and risks in order to translate them into scaled workflows that improve support and product experiences. 
Requirements
  • Bachelor’s degree, preferably in a quantitative field such as Engineering, Math, Computer Science, etc. 
  • Bilingual fluency in Spanish and English 
  • 1+ years in online operations
  • 1+ years in account management or customer service
  • 1+ years utilizing SQL and Microsoft Excel in a professional capacity
  • Project management experience
  • Outstanding written and verbal communication
  • High level of attention to detail with strong organizational skills 
  • Ability to work well autonomously 
  • Ability to work cross-functionally and across multiple time zones

Commitment: This is a 6 mo. contract.