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Driver Partner Support Specialist - NYC

Via

New York, NY

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Expected Salary
$15 - $17 per hour
Job Description

Via is a rapidly expanding rideshare startup looking for enterprising self-starters to take on a multifaceted, partner-facing role. At Via, our partners are our drivers, and we’re committed to working with the best driver partners in the business. As a Driver Partner Lead, you will get a broad introduction to entrepreneurship, business development, and operations management while working on high-impact projects and helping with our New York operations.

Responsibilities:

  • Work closely with our senior team on operations, and research/analysis
  • Generate leads, acquire contacts, and develop relationships with potential driver partners
  • Serve as point of contact for drivers and customers to preempt and respond to operational issues
Requirements
  • Experience handling customers over the phone in a customer service or sales capacity, preferably in a high volume setting
  • Independent, enterprising, self-starter who is comfortable taking on a high level of responsibility
  • Outgoing and sociable; willing to wear multiple hats and work on projects of all types
  • Meticulous and vigilant, with a keen attention to detail
  • Excellent communication and analytical skills
  • Demonstrated record of entrepreneurial achievement and/or leadership a plus
Commitment​: This is a full-time contract role.


Company Description

We’ve built revolutionary technology that is changing the way people get around cities. Using Via, a ride booked on your phone costs little more than the bus. Via is on-demand transit on a mass scale; it’s transportation that’s friendly to our planet. Currently live in NYC, Chicago and Washington D.C., we’re backed by some of the world’s top investors and aggressively expanding.