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Client Solutions Manager

The World's Largest Social Network

New York, NY

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Expected Salary
$32 - $36 per hour
Job Description

HireArt is looking to hire a Client Solutions Manager to work onsite at our client's New York office on a contract basis. In this role, you'll support a high-level marketing team in managing day-to-day operational tasks. 

You’ll manage account creation and changes, assist in marketing product and tool adoption, provide troubleshooting support, and more. This is a full-time position (40 hours a week) with 5-month or 6-month contract opportunities. 

We’re seeking candidates with excellent communication and collaboration skills, strong problem-solving abilities, the capacity to manage multiple projects simultaneously, and a passion for social media. The ideal candidate is also familiar with marketing tools and has experience in the digital media industry. 

Responsibilities:

  • Provide answers to product questions and assist in product/tools education.
  • Issue resolution and management of the troubleshooting process.
  • Identify optimization opportunities.
  • Manage the account creation process.
  • Submit and manage operational requests, RFPs, and reports.
Requirements

  • Bachelor's degree (preferred) 
  • 3+ years experience in the digital media industry 
  • Strong passion for problem-solving and customer support 
  • Experienced and comfortable working with data 
  • Advanced skills in MS Excel 
  • Excellent written and verbal communication 
  • Ability to manage multiple work streams with high attention to detail
  • Ability to collaborate and work effectively on a team
  • High intellectual curiosity and hunger to learn 

Commitment: This is a full-time (40 hours per week) contract role with 5-month and 6-month contract opportunities based in New York, NY.

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