Expected Salary$22 - $25 per hour
HireArt is looking to hire a Media Operations Contractor (Spanish) to work on-site at our client's Menlo Park campus on a contract basis. In this role, you’ll provide an outstanding support experience to public figures and media publishers across social media platforms.
- Manage communications with media partners and resolve partner support requests.
- Assess, quantify, and implement workflow improvements to scale out support.
- Solicit, organize, and contextualize product feedback from partners.
- Understand policies and risks with the ability to effectively translate them into scaled workflows that improve support and product experiences.
- Bachelor's degree or higher (Engineering, Computer Science, Math, Physics, Statistics preferred)
- Bilingual fluency in Spanish and English
- 1+ years of experience in online operations, account management, or customer service
- Exceptional written and verbal communications skills
- Ability to work cross-functionally and across multiple time zones and functions
- Standout executor with attention to detail, strong organization skills, and ability to drive results
Commitment: This is a 5-month contract.