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Media Operations Contractor (Spanish)

The World's Largest Social Network

Menlo Park, CA

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Expected Salary
$22 - $25 per hour
Job Description

HireArt is looking to hire a Media Operations Contractor (Spanish) to work on-site at our client's Menlo Park campus on a contract basis. In this role, you’ll provide an outstanding support experience to public figures and media publishers across social media platforms. 

Responsibilities: 

  • Manage communications with media partners and resolve partner support requests. 
  • Assess, quantify, and implement workflow improvements to scale out support. 
  • Solicit, organize, and contextualize product feedback from partners. 
  • Understand policies and risks with the ability to effectively translate them into scaled workflows that improve support and product experiences. 
Requirements
  • Bachelor's degree or higher (Engineering, Computer Science, Math, Physics, Statistics preferred)
  • Bilingual fluency in Spanish and English 
  • 1+ years of experience in online operations, account management, or customer service
  • Exceptional written and verbal communications skills
  • Ability to work cross-functionally and across multiple time zones and functions
  • Standout executor with attention to detail, strong organization skills, and ability to drive results

Commitment: This is a 5-month contract.