GopherMe is an online marketplace that connects users with reliable people in their neighborhood who are willing and able to run errands and take care of skilled tasks for them.
GopherMe requires at least 3 hours notice before a job can begin, but requests are typically received and confirmed within an hour of submission. Today, they receive about 10 requests per hour, about 100 per day. There are 30 active Gophers out fulfilling requests at any given time and a total of 250 in the company database.
Gophers are paid at an hourly rate. Minimum task time is 1 hour, with additional time calculated in half-hour increments. Tasks take an average of 1.5 hours.
GopherMe currently employs one full-time HR Generalist, you! While Gopher Support usually fields requests about Gopher reimbursements, when support representative are unsure of how to handle a situation, the request gets escalated to you. Your job is to respond to requests and enforce company policies.